Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 685 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) interrupting the asker
3. 3.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) repeating the question (d) arguing angrily
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) looking at everyone (d) making up an answer
8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) a ten-minute answer
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) arguing angrily
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
17. 17.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
18. 18.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) a ten-minute answer (d) rolling your eyes
23. 23.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) arguing angrily (d) a ten-minute answer
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
26. 26.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) repeating the question (d) looking at everyone
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
32. 32.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
36. 36.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
37. 37.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) keeping answers short
39. 39.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know

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