Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 686 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) staying calm
7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
14. 14.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) a ten-minute answer (d) making up an answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
19. 19.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) looking at everyone
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) answering only friends
23. 23.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) repeating the question
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) staying calm (d) arguing angrily
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) staying calm (d) a ten-minute answer
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) repeating the question (d) a ten-minute answer
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) looking at everyone
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) answering only friends (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) looking at everyone (d) staying calm
36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) rolling your eyes (d) thanking the asker
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) arguing angrily (d) staying calm
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True

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