Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 687 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
2. 2.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) thanking the asker (d) admitting you don’t know
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
10. 10.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) arguing angrily (d) keeping answers short
18. 18.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) arguing angrily
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) arguing angrily (d) making up an answer
23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) arguing angrily
24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) rolling your eyes
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) staying calm (d) thanking the asker
32. 32.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) thanking the asker (d) admitting you don’t know
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) thanking the asker (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
35. 35.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) rolling your eyes
37. 37.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) repeating the question
38. 38.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) keeping answers short
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True

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