Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 688 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
2. 2.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) answering only friends (d) staying calm
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) rolling your eyes (d) a ten-minute answer
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) making up an answer (d) interrupting the asker
5. 5.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
7. 7.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
8. 8.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) thanking the asker (d) interrupting the asker
9. 9.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
10. 10.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) interrupting the asker
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) rolling your eyes
12. 12.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) keeping answers short (d) staying calm
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) looking at everyone (d) admitting you don’t know
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
40. 40.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) keeping answers short (d) arguing angrily

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