Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 689 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) interrupting the asker (d) repeating the question
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) staying calm
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
8. 8.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) thanking the asker
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) repeating the question
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
15. 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) a ten-minute answer
20. 20.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) thanking the asker
29. 29.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) thanking the asker
31. 31.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) a ten-minute answer
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) staying calm (d) looking at everyone
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
38. 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) thanking the asker
39. 39.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
40. 40.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes

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