Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 70 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) rolling your eyes (d) arguing angrily
4. 4.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) a ten-minute answer (d) repeating the question
10. 10.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) rolling your eyes
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) a ten-minute answer (d) rolling your eyes
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) making up an answer
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) thanking the asker
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
24. 24.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
27. 27.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) answering only friends
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) making up an answer (d) admitting you don’t know
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
30. 30.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
36. 36.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
37. 37.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) keeping answers short
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) arguing angrily (d) looking at everyone
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all

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