Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 692 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
3. 3.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) interrupting the asker (d) a ten-minute answer
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) thanking the asker
13. 13.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
14. 14.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
19. 19.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) staying calm
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) thanking the asker
21. 21.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) interrupting the asker
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) admitting you don’t know (d) thanking the asker
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
27. 27.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
29. 29.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) looking at everyone
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) a ten-minute answer
36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) staying calm (d) keeping answers short
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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