Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 693 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) answering only friends
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
5. 5.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) a ten-minute answer (d) making up an answer
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) interrupting the asker (d) making up an answer
8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) making up an answer
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) staying calm (d) interrupting the asker
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) admitting you don’t know (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
18. 18.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) making up an answer (d) arguing angrily
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) answering only friends
21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
24. 24.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) a ten-minute answer (d) arguing angrily
26. 26.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) keeping answers short (d) interrupting the asker
27. 27.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) admitting you don’t know
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) a ten-minute answer
36. 36.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) interrupting the asker (d) arguing angrily

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