Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 695 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) thanking the asker (d) looking at everyone
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) staying calm (d) repeating the question
8. 8.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) staying calm (d) thanking the asker
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
15. 15.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) repeating the question
16. 16.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) a ten-minute answer (d) answering only friends
21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes
31. 31.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) looking at everyone (d) thanking the asker
32. 32.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) making up an answer (d) arguing angrily
33. 33.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) a ten-minute answer (d) answering only friends
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) making up an answer
39. 39.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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