Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 696 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) looking at everyone
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) arguing angrily
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) thanking the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) keeping answers short (d) looking at everyone
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
15. 15.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) making up an answer (d) interrupting the asker
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
20. 20.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) repeating the question (d) thanking the asker
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) rolling your eyes (d) answering only friends
22. 22.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) making up an answer (d) arguing angrily
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) rolling your eyes
26. 26.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) thanking the asker (d) admitting you don’t know
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) making up an answer (d) staying calm
29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) making up an answer
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) arguing angrily (d) making up an answer
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
37. 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply

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