Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 698 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
2. 2.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
5. 5.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) rolling your eyes
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) making up an answer (d) rolling your eyes
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) keeping answers short (d) repeating the question
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) staying calm
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) arguing angrily (d) rolling your eyes
12. 12.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) looking at everyone (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) rolling your eyes
16. 16.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) looking at everyone (d) admitting you don’t know
17. 17.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
18. 18.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
19. 19.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) making up an answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
29. 29.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) interrupting the asker (d) keeping answers short
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
36. 36.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) staying calm
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
39. 39.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) admitting you don’t know (d) making up an answer

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