Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 699 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) answering only friends
3. 3.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
4. 4.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) interrupting the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) admitting you don’t know
9. 9.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) arguing angrily
12. 12.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) staying calm (d) interrupting the asker
14. 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
18. 18.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
19. 19.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
30. 30.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) thanking the asker (d) looking at everyone
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) staying calm
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
36. 36.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) thanking the asker (d) a ten-minute answer
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
40. 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True

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