Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 700 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
4. 4.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) thanking the asker (d) arguing angrily
5. 5.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
6. 6.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) a ten-minute answer (d) interrupting the asker
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) answering only friends (d) interrupting the asker
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
9. 9.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) rolling your eyes
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) staying calm
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
12. 12.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) staying calm
13. 13.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) admitting you don’t know
21. 21.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) a ten-minute answer (d) answering only friends
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) answering only friends (d) looking at everyone
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
29. 29.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) arguing angrily (d) thanking the asker
38. 38.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) rolling your eyes
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) a ten-minute answer

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