Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 8 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) keeping answers short (d) answering only friends
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) repeating the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
9. 9.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) staying calm
14. 14.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) staying calm
16. 16.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
20. 20.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) looking at everyone (d) interrupting the asker
22. 22.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) admitting you don’t know (d) repeating the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) a ten-minute answer (d) answering only friends
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) staying calm (d) admitting you don’t know
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) thanking the asker (d) repeating the question
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
31. 31.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) answering only friends
38. 38.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) admitting you don’t know (d) repeating the question
39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) keeping answers short

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