Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 71 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
2. 2.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
5. 5.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
7. 7.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) answering only friends
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) answering only friends (d) interrupting the asker
12. 12.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) answering only friends (d) looking at everyone
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) arguing angrily (d) a ten-minute answer
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) looking at everyone (d) rolling your eyes
23. 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) repeating the question
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
27. 27.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
29. 29.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) staying calm
36. 36.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) repeating the question
39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True

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