Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 701 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) answering only friends
5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) thanking the asker (d) keeping answers short
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) arguing angrily (d) a ten-minute answer
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) looking at everyone
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
16. 16.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) thanking the asker
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
21. 21.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
26. 26.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) interrupting the asker (d) looking at everyone
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
28. 28.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
30. 30.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
31. 31.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) arguing angrily
32. 32.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) making up an answer
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit

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