Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 705 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) making up an answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) admitting you don’t know (d) thanking the asker
6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) admitting you don’t know (d) a ten-minute answer
7. 7.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
8. 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
9. 9.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
12. 12.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) staying calm
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
17. 17.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) answering only friends (d) making up an answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) staying calm (d) repeating the question
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) staying calm (d) looking at everyone
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
26. 26.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) rolling your eyes (d) answering only friends
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) staying calm (d) arguing angrily
30. 30.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) looking at everyone (d) rolling your eyes
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) answering only friends (d) keeping answers short
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) making up an answer
39. 39.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) arguing angrily
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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