Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
- 3.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) interrupting the asker
- 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
- 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
- 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
- 7.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) thanking the asker (d) interrupting the asker
- 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 9.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
- 10.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
- 11.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) rolling your eyes
- 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 13.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) looking at everyone (d) keeping answers short
- 14.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
- 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
- 16.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) a ten-minute answer
- 17.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
- 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 19.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) arguing angrily
- 20.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
- 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
- 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
- 25.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) rolling your eyes
- 26.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) arguing angrily (d) rolling your eyes
- 27.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
- 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) keeping answers short (d) arguing angrily
- 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
- 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 33.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
- 34.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 35.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
- 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 40.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
Answer key
- a poor Q&A habit
- False
- repeating the question
- an impolite reply
- a poor Q&A habit
- a poor Q&A habit
- thanking the asker
- False
- False
- “Does that help?”
- repeating the question
- answer briefly
- interrupting the asker
- True
- questions and answers
- thanking the asker
- admitting you don’t know
- thank the asker
- arguing angrily
- politely ask again
- thank the asker
- a good Q&A habit
- answer briefly
- an impolite reply
- rolling your eyes
- staying calm
- say you will find out
- an impolite reply
- listen to the question
- arguing angrily
- a polite reply
- a good Q&A habit
- True
- True
- a poor Q&A habit
- thank the asker
- a polite reply
- an impolite reply
- listen to the question
- False
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