Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 707 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) looking at everyone
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) making up an answer (d) thanking the asker
6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) arguing angrily
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
14. 14.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) rolling your eyes
15. 15.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) thanking the asker
16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) admitting you don’t know
20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) a ten-minute answer
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) looking at everyone (d) interrupting the asker
25. 25.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
26. 26.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) arguing angrily
28. 28.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
29. 29.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) looking at everyone
30. 30.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) rolling your eyes
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) staying calm (d) making up an answer
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

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