Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 708 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) a ten-minute answer (d) making up an answer
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) thanking the asker (d) interrupting the asker
9. 9.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
12. 12.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) answering only friends (d) thanking the asker
13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) making up an answer (d) admitting you don’t know
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) admitting you don’t know (d) keeping answers short
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) making up an answer (d) answering only friends
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) looking at everyone (d) staying calm
25. 25.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) arguing angrily (d) thanking the asker
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
32. 32.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
33. 33.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) staying calm
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
35. 35.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) a ten-minute answer
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) answering only friends (d) making up an answer

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