Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 709 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
3. 3.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) thanking the asker (d) interrupting the asker
7. 7.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
9. 9.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) admitting you don’t know
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) a ten-minute answer
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
18. 18.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
20. 20.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
21. 21.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) admitting you don’t know (d) staying calm
25. 25.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
29. 29.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) repeating the question
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
35. 35.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) keeping answers short (d) thanking the asker
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) making up an answer
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) arguing angrily
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
39. 39.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker

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