Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 710 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) answering only friends
22. 22.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) thanking the asker (d) keeping answers short
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) thanking the asker
24. 24.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) a ten-minute answer (d) admitting you don’t know
29. 29.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) staying calm
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) repeating the question
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) answering only friends
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) answering only friends
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
37. 37.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) keeping answers short (d) interrupting the asker
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) answering only friends
39. 39.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) arguing angrily (d) staying calm
40. 40.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”

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