Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 715 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
2. 2.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) looking at everyone
3. 3.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
4. 4.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) staying calm (d) admitting you don’t know
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) staying calm (d) a ten-minute answer
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) answering only friends
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) keeping answers short (d) admitting you don’t know
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) thanking the asker (d) repeating the question
30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
31. 31.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) making up an answer
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) keeping answers short
40. 40.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True

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