Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 716 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) arguing angrily
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) looking at everyone
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) interrupting the asker
18. 18.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) answering only friends (d) staying calm
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) staying calm
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) arguing angrily
30. 30.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) interrupting the asker
31. 31.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) arguing angrily (d) interrupting the asker
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
35. 35.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) repeating the question (d) looking at everyone
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) interrupting the asker (d) arguing angrily
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) thanking the asker (d) a ten-minute answer
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) making up an answer (d) a ten-minute answer

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