Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 721 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) making up an answer
2. 2.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) looking at everyone (d) rolling your eyes
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) thanking the asker
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) a ten-minute answer (d) keeping answers short
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
12. 12.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
15. 15.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) repeating the question (d) interrupting the asker
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) arguing angrily
22. 22.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) staying calm (d) a ten-minute answer
24. 24.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) staying calm (d) repeating the question
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) arguing angrily
26. 26.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) answering only friends
31. 31.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) keeping answers short (d) looking at everyone
40. 40.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit

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