Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 726 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
3. 3.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
4. 4.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) looking at everyone (d) staying calm
5. 5.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) answering only friends (d) making up an answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) looking at everyone (d) keeping answers short
10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) making up an answer (d) staying calm
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) keeping answers short
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) a ten-minute answer (d) answering only friends
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
22. 22.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) answering only friends (d) repeating the question
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) looking at everyone (d) admitting you don’t know
28. 28.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
29. 29.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
31. 31.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) looking at everyone
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) rolling your eyes (d) admitting you don’t know
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
38. 38.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) interrupting the asker (d) answering only friends

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