Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 729 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) rolling your eyes (d) interrupting the asker
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
6. 6.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) staying calm
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
9. 9.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
10. 10.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) thanking the asker (d) keeping answers short
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) staying calm (d) looking at everyone
18. 18.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
26. 26.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
28. 28.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
29. 29.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
33. 33.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) arguing angrily (d) looking at everyone
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) arguing angrily
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) making up an answer
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) keeping answers short (d) answering only friends

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