Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 73 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
2. 2.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
3. 3.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) looking at everyone (d) interrupting the asker
9. 9.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
13. 13.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
16. 16.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) keeping answers short (d) admitting you don’t know
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
18. 18.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) interrupting the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) making up an answer
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) arguing angrily (d) answering only friends
36. 36.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) arguing angrily
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) repeating the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply

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