Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 732 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) repeating the question (d) interrupting the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) making up an answer
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) looking at everyone (d) admitting you don’t know
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) rolling your eyes (d) interrupting the asker
11. 11.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) rolling your eyes
22. 22.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) looking at everyone (d) arguing angrily
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) answering only friends
28. 28.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) thanking the asker (d) looking at everyone
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) staying calm
37. 37.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) admitting you don’t know
38. 38.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) admitting you don’t know
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit

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