Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 733 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) arguing angrily
2. 2.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
3. 3.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
9. 9.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
10. 10.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
11. 11.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) thanking the asker
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) admitting you don’t know
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) answering only friends (d) arguing angrily
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
23. 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) answering only friends
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) repeating the question
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) repeating the question (d) keeping answers short
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True

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