Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 734 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) thanking the asker
2. 2.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) a ten-minute answer
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
7. 7.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) rolling your eyes
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) arguing angrily
12. 12.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) repeating the question (d) interrupting the asker
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) repeating the question
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) repeating the question (d) keeping answers short
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
24. 24.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
25. 25.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) staying calm (d) looking at everyone
28. 28.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
31. 31.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) staying calm
33. 33.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) keeping answers short (d) making up an answer
34. 34.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) rolling your eyes
39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) thanking the asker (d) keeping answers short
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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