Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 735 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
2. 2.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
6. 6.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
10. 10.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) making up an answer
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) thanking the asker (d) arguing angrily
19. 19.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
20. 20.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
21. 21.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
22. 22.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) making up an answer
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) rolling your eyes
28. 28.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
29. 29.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) making up an answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) staying calm (d) a ten-minute answer
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) answering only friends (d) looking at everyone
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
40. 40.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True

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