Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 742 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) staying calm (d) arguing angrily
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) thanking the asker
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) arguing angrily
13. 13.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) repeating the question
16. 16.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) making up an answer (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
23. 23.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
24. 24.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) thanking the asker (d) making up an answer
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) thanking the asker (d) admitting you don’t know
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) staying calm
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply

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