Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 745 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) repeating the question
2. 2.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) rolling your eyes (d) thanking the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
7. 7.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
8. 8.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
15. 15.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) keeping answers short (d) admitting you don’t know
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) admitting you don’t know
23. 23.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) keeping answers short (d) staying calm
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) rolling your eyes
28. 28.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) admitting you don’t know (d) making up an answer
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) thanking the asker (d) admitting you don’t know
35. 35.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) staying calm
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) repeating the question (d) answering only friends
40. 40.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) answering only friends (d) arguing angrily

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