Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 746 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
7. 7.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) admitting you don’t know
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
15. 15.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
17. 17.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) making up an answer (d) keeping answers short
18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) staying calm
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) arguing angrily (d) answering only friends
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
25. 25.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
27. 27.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
34. 34.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) staying calm
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) staying calm

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