Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 748 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
3. 3.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
4. 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) arguing angrily (d) interrupting the asker
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) arguing angrily
7. 7.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) thanking the asker (d) keeping answers short
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) staying calm
9. 9.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) rolling your eyes (d) staying calm
10. 10.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) arguing angrily
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) staying calm (d) keeping answers short
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) answering only friends (d) thanking the asker
23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) arguing angrily
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) thanking the asker
27. 27.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) admitting you don’t know
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) admitting you don’t know (d) keeping answers short
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit

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