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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 749 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) arguing angrily
  2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) repeating the question (d) interrupting the asker
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) arguing angrily
  6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  7. 7.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) rolling your eyes
  8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) a ten-minute answer (d) staying calm
  9. 9.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  10. 10.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  11. 11.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
  12. 12.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) answering only friends
  13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) making up an answer
  14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  15. 15.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) arguing angrily
  16. 16.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  18. 18.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) answering only friends
  19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
  20. 20.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) thanking the asker
  25. 25.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
  26. 26.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  27. 27.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) interrupting the asker (d) arguing angrily
  28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) looking at everyone
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  33. 33.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  34. 34.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
  35. 35.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) answering only friends
  36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) repeating the question (d) admitting you don’t know
  40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) admitting you don’t know

Answer key

  1. arguing angrily
  2. interrupting the asker
  3. an impolite reply
  4. False
  5. arguing angrily
  6. True
  7. rolling your eyes
  8. a ten-minute answer
  9. True
  10. True
  11. take them one by one
  12. answering only friends
  13. repeating the question
  14. a poor Q&A habit
  15. repeating the question
  16. False
  17. listen to the question
  18. answering only friends
  19. politely ask again
  20. True
  21. False
  22. a polite reply
  23. answer briefly
  24. interrupting the asker
  25. say you will find out
  26. questions and answers
  27. staying calm
  28. a poor Q&A habit
  29. an impolite reply
  30. listen to the question
  31. making up an answer
  32. an impolite reply
  33. True
  34. rolling your eyes
  35. thanking the asker
  36. a good Q&A habit
  37. an impolite reply
  38. a polite reply
  39. making up an answer
  40. admitting you don’t know

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