Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 750 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
10. 10.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) making up an answer (d) answering only friends
11. 11.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) looking at everyone (d) repeating the question
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) looking at everyone (d) making up an answer
14. 14.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) repeating the question
15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) repeating the question
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) answering only friends
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) repeating the question
26. 26.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) answering only friends
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
28. 28.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
29. 29.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) thanking the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
32. 32.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) repeating the question (d) interrupting the asker
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
34. 34.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) answering only friends (d) arguing angrily
38. 38.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) rolling your eyes (d) admitting you don’t know
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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