Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 755 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
3. 3.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
4. 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) arguing angrily (d) admitting you don’t know
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) staying calm
15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
22. 22.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
25. 25.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
26. 26.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) staying calm
27. 27.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) staying calm (d) answering only friends
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
31. 31.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) looking at everyone
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
34. 34.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) rolling your eyes
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
38. 38.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) arguing angrily (d) rolling your eyes
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) admitting you don’t know (d) looking at everyone
40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) rolling your eyes (d) interrupting the asker

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