Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 758 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) arguing angrily
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
3. 3.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) answering only friends
9. 9.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) arguing angrily
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) answering only friends (d) making up an answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
19. 19.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
22. 22.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
24. 24.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) answering only friends (d) rolling your eyes
25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
26. 26.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
28. 28.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
30. 30.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) repeating the question (d) interrupting the asker
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) interrupting the asker (d) making up an answer
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) admitting you don’t know

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