Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 759 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
6. 6.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) interrupting the asker (d) a ten-minute answer
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) staying calm
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) looking at everyone
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
17. 17.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) making up an answer
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) arguing angrily (d) answering only friends
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
23. 23.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) keeping answers short (d) repeating the question
26. 26.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) repeating the question
28. 28.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) repeating the question (d) interrupting the asker
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) making up an answer (d) a ten-minute answer
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
35. 35.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit

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