Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 760 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) staying calm (d) making up an answer
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
11. 11.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
12. 12.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) making up an answer
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) making up an answer (d) a ten-minute answer
17. 17.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) staying calm (d) making up an answer
19. 19.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
20. 20.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) keeping answers short
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) answering only friends
28. 28.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) arguing angrily (d) thanking the asker
30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) answering only friends (d) rolling your eyes
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) answering only friends (d) repeating the question
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) arguing angrily (d) making up an answer
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
39. 39.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) admitting you don’t know
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True

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