Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 76 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) thanking the asker
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) answering only friends (d) thanking the asker
4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) making up an answer
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
7. 7.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) looking at everyone
8. 8.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) making up an answer
9. 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) making up an answer
10. 10.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) repeating the question
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) a ten-minute answer
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) repeating the question (d) admitting you don’t know
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
16. 16.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) rolling your eyes (d) arguing angrily
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) staying calm
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
23. 23.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) answering only friends (d) keeping answers short
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) answering only friends (d) arguing angrily
30. 30.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) arguing angrily (d) keeping answers short
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
40. 40.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out

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