Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 77 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) a ten-minute answer (d) arguing angrily
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
25. 25.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) rolling your eyes (d) answering only friends
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) looking at everyone (d) admitting you don’t know
28. 28.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) arguing angrily
29. 29.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
35. 35.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
36. 36.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) looking at everyone (d) staying calm
37. 37.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
38. 38.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) a ten-minute answer
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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