Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 761 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) making up an answer (d) keeping answers short
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
7. 7.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) interrupting the asker
10. 10.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) answering only friends (d) a ten-minute answer
11. 11.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) answering only friends (d) a ten-minute answer
16. 16.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) repeating the question (d) looking at everyone
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) interrupting the asker (d) looking at everyone
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) looking at everyone (d) thanking the asker
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) thanking the asker (d) admitting you don’t know
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) making up an answer (d) arguing angrily
31. 31.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) repeating the question
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) keeping answers short (d) thanking the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) thanking the asker (d) keeping answers short

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