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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 763 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  2. 2.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) looking at everyone (d) keeping answers short
  3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  5. 5.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
  6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
  10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) thanking the asker
  12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  13. 13.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  14. 14.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  15. 15.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) arguing angrily (d) admitting you don’t know
  17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  21. 21.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
  22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
  23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  25. 25.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) keeping answers short (d) admitting you don’t know
  26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) arguing angrily
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  28. 28.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  29. 29.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
  32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) staying calm
  33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) repeating the question (d) looking at everyone
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  38. 38.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) answering only friends
  39. 39.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  40. 40.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily

Answer key

  1. False
  2. answering only friends
  3. a poor Q&A habit
  4. a polite reply
  5. listen till they finish
  6. False
  7. an impolite reply
  8. a polite reply
  9. questions and answers
  10. thank the asker
  11. thanking the asker
  12. answer briefly
  13. False
  14. a good Q&A habit
  15. a good Q&A habit
  16. arguing angrily
  17. a poor Q&A habit
  18. keeping answers short
  19. a polite reply
  20. an impolite reply
  21. take them one by one
  22. repeating the question
  23. a poor Q&A habit
  24. an impolite reply
  25. rolling your eyes
  26. looking at everyone
  27. a polite reply
  28. True
  29. True
  30. listen to the question
  31. say you will find out
  32. staying calm
  33. a good Q&A habit
  34. interrupting the asker
  35. an impolite reply
  36. answer briefly
  37. True
  38. answering only friends
  39. False
  40. admitting you don’t know

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