Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 764 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) a ten-minute answer
2. 2.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) answering only friends (d) admitting you don’t know
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) looking at everyone
4. 4.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) looking at everyone
6. 6.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
7. 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
8. 8.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
9. 9.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) repeating the question
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) thanking the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) answering only friends (d) making up an answer
18. 18.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) rolling your eyes (d) thanking the asker
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) arguing angrily
27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
28. 28.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
29. 29.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) answering only friends
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) repeating the question
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply

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