Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 766 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) making up an answer
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) arguing angrily (d) a ten-minute answer
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) answering only friends (d) rolling your eyes
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) answering only friends
8. 8.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) arguing angrily (d) answering only friends
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) staying calm (d) a ten-minute answer
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
13. 13.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) staying calm (d) a ten-minute answer
18. 18.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) thanking the asker (d) making up an answer
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) thanking the asker (d) keeping answers short
31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) staying calm
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
33. 33.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) interrupting the asker
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
40. 40.True or false: “Ask someone else.” is a polite reply. (a) False (b) True

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