Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 767 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) staying calm
7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) a ten-minute answer (d) admitting you don’t know
8. 8.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
12. 12.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
13. 13.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) keeping answers short
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) a ten-minute answer (d) rolling your eyes
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) rolling your eyes (d) staying calm
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
24. 24.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) answering only friends
30. 30.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
31. 31.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) keeping answers short
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply

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