Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 768 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
3. 3.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) making up an answer (d) arguing angrily
6. 6.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) answering only friends (d) arguing angrily
7. 7.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) staying calm
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) interrupting the asker (d) arguing angrily
23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) interrupting the asker (d) making up an answer
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
27. 27.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) staying calm (d) admitting you don’t know
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) repeating the question (d) staying calm
33. 33.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) rolling your eyes (d) making up an answer
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) thanking the asker
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
37. 37.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) making up an answer (d) keeping answers short
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) keeping answers short (d) thanking the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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